Call the store directly at +1 (818) 770-2509 as soon as possible. Please have your order number ready when you call.
Your order confirmation is sent to the email address you used at checkout after payment is completed.
Sign in to your YFL Store account and open the Orders tab to view the latest status of your order.
Email yanasflowersla@gmail.com with the order number and the email address used at checkout, and our team will help locate it.
Yes, when a delivery time is available at least six hours after your order is placed. Checkout will show the same-day times that satisfy this preparation window.
We currently deliver within Los Angeles. Enter your delivery address at checkout to confirm availability for the destination.
Yana’s Flowers is open Monday–Sunday, 9:00 AM–1:00 AM. Delivery times are offered in 30-minute intervals during those hours. Available options depend on the six-hour preparation window and are shown at checkout.
We accept standard credit and debit cards, PayPal, Apple Pay, and Intuit QuickBooks Payments. The options available for your device appear during checkout.
If you cancel within one hour of placing your order, you are eligible for a refund. Call +1 (818) 770-2509 promptly; once the cancellation is confirmed, the refund is returned to the original payment method.
Our product images are AI-generated visual references, while every arrangement is made by a real floral designer. Fresh flowers naturally vary, so your arrangement may differ slightly while remaining very close to the pictured style, color, and composition.
Vase life depends on the flower type, environment, and freshness, but most arrangements generally last about one week.