Access for every customer

Yana’s Flowers is working to make this website usable by people with a wide range of visual, hearing, motor, speech, and cognitive disabilities. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as an improvement guide. This statement does not claim that every page or third-party component currently conforms to every success criterion.

Accessibility work on this site includes:

• Semantic headings, landmarks, labels, form instructions, and error announcements.
• Keyboard-operable navigation and dialogs, visible focus, a skip link, and support for browser zoom.
• Responsive layouts, text alternatives for meaningful images, and reduced-motion behavior where motion is used.

Some account identity and payment experiences are supplied by Google, Stripe, PayPal, or Intuit. Their interfaces can have accessibility behavior outside our direct control. Please tell us if one of those steps blocks you so we can help with the order and raise the issue with the provider when appropriate.

If you encounter a barrier or need help placing or managing an order, email yanasflowersla@gmail.com or call +1 (818) 770-2509. If possible, include the page or step, what you were trying to do, your browser or assistive technology, and the best way to contact you. Do not email a password or full payment-card number.

You can also mail feedback to 560 W Harvard St, Glendale, CA 91204. Your feedback helps us identify and prioritize accessibility improvements.